Frequently Asked Questions
What is the weight capacity of your stairlift?
Due to our products having been carefully designed and the rail being made of steel, our stairlifts can operate safely up to a 350 lb weight capacity.
What is the maximum length of rail for the stairlift?
The rail can be made up to the length of 131 feet for either indoors or for outdoors. You can even add an additional charging station if you want to park the unit on a middle floor of a 3 level building.
What type of drive system does the unit use?
Our stairlifts use a gear rack drive. The teeth of the rail are located on the underside of the top section of the rail.
What color options are available for the indoor and outdoor straight stairlift?
We offer a variety of color options and upholstery options.
What color options are available for the indoor and outdoor curved stairlift?
We offer a variety of color options and upholstery options. There are over 200 available color options for your curved stairlift. We can help you select a color scheme that will closely match the interior of your home. We recommend visiting www.ralcolor.com to view possible rail options.
The rail is coated in zinc for weatherproofing and cannot be painted a color. However, the chair itself can still have any color selected from the RAL color website. Ask us about the current selection of upholstery that is available for your chair as well as which RAL color you would prefer for the unit.
How fast does the stairlift travel?
It travels at the speed of 19.68 feet per minute, which operates in the industry standard recommended speeds.
Can I use remote controls for the stairlift?
Yes. The stairlift comes standard with 2 remote controls that operate on radio frequencies instead of infra-red so that the unit can still be called if there is an obstructing wall or object.
What are some of the safety features of the chair?
All units are equipped with seat belts, an emergency stop button, and an overspeed safety device which is currently one of the only units on the market that offers this as a standard feature.